Salesforce · marketing · founded 1999
Salesforce for humans
Salesforce is the enterprise CRM and app platform. The human UI is a maze of clouds, objects, and layouts. APIs (REST, Bulk, Pub/Sub) and Apex are how serious integrations work, which is why agents outscore humans. We include it because it is globally famous, not because it is a delightful app. Twin Score on this directory is 58 for humans and 86 for agents, using the public rubric (interface, onboarding, human docs, collaboration, support, pricing fairness, accessibility, reliability versus API quality, MCP or tool surface, CLI, structured docs, machine auth, quotas, determinism, and skill packaging). Salesforce is sold by Salesforce, founded 1999, headquartered in San Francisco, USA. Pricing in public materials: Edition-based seats (Essentials through Unlimited) plus add-on clouds. Quote-driven. Machine capabilities we record: API excellent, MCP none, CLI basic, docs strong, auth OAuth, JWT, session IDs, Connected Apps. This page is editorial, not a star rating scraped from users.
Updated 2026-08-01. Editorial, not a user-count rating.
Edited by Edu Tor. Twin Score updated 2026-08-01. Method: methodology and rubric.
Twin page for agents: Salesforce on Build Something Agents Want.
Capability matrix
This matrix is the same data agents see. MCP is listed only when a real surface exists — we do not fake a manifest.
API, MCP, CLI, docs, auth
| Surface | Level |
|---|---|
| API | excellent |
| MCP | none |
| CLI | basic |
| Docs | strong |
| Auth | OAuth, JWT, session IDs, Connected Apps |
| SDKs | apex, http |
Pricing and facts
Edition-based seats (Essentials through Unlimited) plus add-on clouds. Quote-driven. Headquarters: San Francisco, USA. Official site: https://www.salesforce.com.
Editorial reviews
- Salesforce for humans: an editorial Twin Score review — editorial · staff
- Salesforce for agents: capability notes — editorial · staff